Calabash Bay Lodge respects your privacy and is committed to protecting it.
Our Privacy Policy explains how and why we collect personal information, what we use it for, and to whom and when we disclose it. We update our policy from time to time, and you should revisit our websites regularly to see the latest copy of the Privacy Policy. Any changes will come into effect when the updated Privacy Policy is posted to the website.
In all cases we will treat your personal information with the same level of protection that is provided for under the National Privacy Principles and the privacy laws that are in force in Australia.
We collect your personal information from you when you make a booking with us, or contact us to receive further information from us or subscribe to our newsletter. Calabash Bay Lodge collects data about you, your interests and subjects you select to receive communications about.
We may also collect information about you from our website but this information will only identify who you are if you provide us with your details (for example, if you provide us with your contact details). When you visit our website our web server collects the following types of information for statistical purposes:
No attempt is made to identify individual users from this information.
Calabash Bay Lodge collects data about you, your interests and the subjects you may like to receive communications about. We also use the information:
Where information is provided to any person or organisation other than Calabash Bay Lodge you accept that that person or organisation may not have privacy policies that are as protective as our Privacy Policies, and you consent to the disclosure of your personal information with that understanding.
You may opt-out of receipt of any such offers at any time simply by submitting a request via email or in any way that we notify you in the relevant communication.
We disclose personal information to our customers, third party agents, directors, employees and contractors only for a purpose that is consistent with the way we have informed you that we will use the information in this Privacy Policy.
We may also disclose personal information to any person or authority where we are required to by law.
Other than as we have set out in our Privacy Policy, we will not disclosure your personal information without your prior consent.
A cookie is a small piece of computer code which remains on your computer and contains information which helps us identify your browser and previous information viewed in relation to our service.
When you visit our website the cookie records certain details including the date, time and advertising content. None of the information in the cookie contains personally identifiable information about you.
If you do not want us to use cookies then you can easily stop them, or be notified when they are being used, by adopting the appropriate settings on your browser. If you do not allow cookies to be used some or all of our website might not be accessible to you.
Our web site may include web links to other websites. We are not responsible for the content of those other websites, and do not endorse the products, services or information that is on those websites. If you use those websites you should be aware that they will have different privacy policies and terms and conditions of use, which you should review and agree to prior to using those websites.
We try to ensure that all information about you that we collect, use or disclose is accurate, complete and up-to-date.
If you want to obtain access to any personal information and data that we hold about you, or believe any of your personal information that we hold is inaccurate, incomplete or it is not necessary to hold it, you can e-mail us at relax@calabashbaylodge.com.au and we will use reasonable efforts to provide it and, if required, correct it.
If you wish to amend, delete, obtain access to your Personal Information or provide any comments on our Privacy Policy you should contact us at relax@calabashbaylodge.com.au. If you need us to delete, correct or amend this data, we will do so within 30 days.
Calabash Bay Lodge is committed to ensuring the security of the information we hold about you. We take all reasonable steps to ensure that the information we hold about you is stored securely, whether in a physical or electronic form.
If you use the Internet to communicate with us, you should be aware of the risks in transmitting information over the Internet. Calabash Bay Lodge does not have control over information while in transit over the Internet and we cannot guarantee its security. To reduce these risks, the pages where you provide personal information are encrypted using high-grade encryption (AES-256 256 bit). Encryption makes it very difficult for unauthorised people to view information travelling between computers. It is therefore very unlikely that anyone reads these pages as they travel across the network. However, any personal information that we no longer require is destroyed. An exception to this may be where records are retained to comply with legal requirements.
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Calabash Bay Lodge is a boutique luxury retreat for the discerning gourmet traveller in a unique and exemplary water-access only location at Berowra Waters on the Hawkesbury River.
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