A full refund of any deposits paid will be made if your booking is cancelled more than 90 days out from the booking start date. Please note well that all booking fees paid are non-refundable. The value of the booking fee will be deducted from any deposit monies refunded to you per the cancellation schedule below.
DATE OF CANCELLATION MADE:
Within 90 days – 15% of the total cost
Within 60 days – 30% of the total cost
Within 30 days – 50% of the total cost
Within 21 days – 75% of the total cost
Within 14 days – 100% of the total cost
NOTE: % refers to PAYMENT FORFEITABLE
Should your requirements change, and you wish to change the date of your booking to an alternative date either prior to or after the original booking, we are happy to transfer the balance of any booking fee and deposits paid to alternative dates within the next 12 months, subject to availability. NB We will only accept one postponement request from the date of the original booking.
Booking fees for public holiday long weekends and high season weekly bookings are forfeitable if you decide to postpone to new dates over 6 months from the original booking date.
If you wish to change dates within 21 days of the commencement date of the original booking, a non-refundable fee of 25% of the total cost of the original booking will be payable in addition to the cost of the rebooked dates.
If you wish to change dates within 14 days of the commencement date of the original booking, a non-refundable fee of 50% of the total cost of the original booking will be forfeitable in addition to the value of the rebooked dates.