Securing a Booking

Bookings are only accepted online via our secure online booking site.

Payment in full is required 21 days prior to the date of commencement of your rental, or at time of booking when the date of commencement falls within 21 days before the booking commencement date.

Bookings will only be confirmed once an initial deposit payment is received or processed, per the schedule and conditions below, in addition to consent to Calabash Bay Lodge’s standard terms and conditions of rental.

Price on Application package bookings are only available via phone.

Deposit Schedule

25% – Payable at time of booking or 90 days in advance
25% – 60 days in advance
50% – 21 days in advance
50% – Bookings made under 60 days in advance
Full balance – Bookings made under 21 days in advance

Payment can be made by electronic bank transfer or Visa, MasterCard, JCB, Discover, and American Express credit cards.

For stays during peak season, including Christmas, New Year, and January, a non-refundable booking fee of $1000 is payable. This booking fee is deductible from your final payment balance. A 50% deposit will then be due 90 days out from the booking commencement date, and the remaining 50% minus any booking fee paid due 60 days out from the start date.

For all public holiday long weekend bookings, a $1000 non-refundable booking fee is payable, deductible from your final payment. The remaining payment due dates will be per the regular schedule below.

Prior to the payment date we will send you a reminder notice by email of the upcoming payment instalment. If you have elected to pay by bank transfer, and payment is overdue by 48 hours or more, we will process the payment with the credit card details as supplied online.

Security Bond

A security bond is payable to cover any additional costs incurred, including but not limited to, any breakage, damages or excess cleaning or rubbish removal requirements.

On departure, the property should be left in a similar state to its condition on arrival. We include final cleaning, however, we expect the property to be tidied and left in a presentable condition as you would in your own home. As Berowra Waters has no waste services on the river, all rubbish, including glass, will be removed from the Lodge upon checkout and disposed of at waste and recycling facilities at the carpark.

We require you to provide your credit card details for your security bond. We accept VISA, Mastercard, Bankcard, American Express, JCB and Discover. Please note well that Debit VISA and Debit MasterCards or similar are not accepted for the security bond. The bond required is $1000.

The security bond will be returned in full subject to the terms and conditions of rental being met satisfactorily or as soon as practicable if we have to draw upon your bond for any reason.